MARKEMY GROUP LLC PRIVACY POLICY
Last updated: 28 March 2026
1. Who We Are
Markemy Group is an AI Brand & Growth Consultancy registered in the Shams Free Zone, United Arab Emirates.
Company name: Markemy Group LLC
Licence number: 2543275.01
Registered address: Shams Free Zone, United Arab Emirates
Email: hello@markemygroup.com
Phone:+971 58 550 29 80
When we refer to "we", "us", or "our" in this policy, we mean Markemy Group.
2. What Information We Collect
We collect personal information when you interact with us through the website or contact us directly.
Information you give us directly
Full name
Company name
Email address
Mobile number
The nature of your enquiry
Information collected automatically
Pages you visit on our website
Time and date of your visit
Browser type and device
IP address
User behaviour data collected via Google Analytics
Information collected through third-party tools
Booking data collected through Calendly when you schedule a call
WhatsApp messages when you contact us via WhatsApp
3. How We Use Your Information
We use your personal information to:
Respond to your enquiries and provide the services you request
Schedule and manage meetings and consultations
Send you information about our services, updates, or relevant content — only where you have given permission or where we have a legitimate business interest
Improve our website and understand how visitors use it through Google Analytics
Comply with our legal and regulatory obligations
We do not sell your personal data to third parties. We do not use your data to train AI models.
4. The Legal Basis for Processing Your Data
We process your data on the following grounds:
Contract — to fulfil a service you have requested or are enquiring about
Legitimate interests — to respond to enquiries, improve our services, and communicate with existing and prospective clients
Consent — where you have explicitly agreed to receive marketing communications
Legal obligation — where we are required to process data by law
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes outlined in this policy:
Enquiry and contact form data: up to 1 year from last contact
Client data related to active engagements: for the duration of the engagement and up to 3 years thereafter for legal and financial record-keeping
Marketing data: until you unsubscribe or withdraw consent
Google Analytics data: in accordance with your Google Analytics retention settings (we have set this to 14 months)
6. Who We Share Your Data With
We do not sell or rent your personal data. We may share it with trusted third-party service providers who help us operate our business:
Google Workspace — for email communications and document management (privacy policy: policies.google.com/privacy)
Google Analytics — for website analytics and visitor behaviour insights (privacy policy: policies.google.com/privacy)
Calendly — for meeting scheduling (privacy policy: calendly.com/privacy)
WhatsApp / Meta — for messaging when you initiate contact via WhatsApp (their privacy policy applies)
Hostinger — for website hosting (privacy policy: hostinger.com/privacy-policy)
All third parties are required to handle your data securely and in accordance with applicable law.
7. International Data Transfers
Markemy Group is headquartered in the UAE. If you are based in the UK, EU, or Italy, your data may be transferred to and processed in the UAE or in other countries where our third-party providers operate.
For UK visitors
If you are based in the United Kingdom, your data is protected under the UK GDPR and the Data Protection Act 2018. When we transfer your data outside the UK — including to the UAE and the United States — we ensure that appropriate safeguards are in place. For transfers to our third-party providers based in the US (Google, Calendly), we rely on Standard Contractual Clauses or equivalent mechanisms approved by the UK Information Commissioner's Office (ICO).
8. Your Rights
Depending on where you are based, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your data (the right to be forgotten)
Object to or restrict how we process your data
Data portability — receive your data in a structured, machine-readable format
Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at hello@markemygroup.com. We will respond within 30 days.
If you are based in the UK and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. If you are based in Italy or the EU, you may contact your local data protection authority.
9. Cookies
Our website uses cookies to improve your experience and understand how visitors use the site.
Cookies we use
Essential cookies — required for the website to function correctly
Analytics cookies — Google Analytics uses cookies to collect anonymised data about how visitors interact with our website, including pages visited, time on site, and device type. This data helps us improve the website. Google Analytics data is processed in the US under Google's privacy framework.
You can control or disable cookies through your browser settings at any time. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).Continued use of our website indicates acceptance of our use of cookies as described above.
10. Security
We take the security of your personal data seriously. We use Google Workspace for all email and document storage, which provides enterprise-grade security including encryption in transit and at rest. We apply appropriate organisational measures to protect your data from unauthorised access, loss, or misuse.
No method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us at hello@markemygroup.com.
11. Links to Third-Party Websites
Our website contains links to third-party websites including Calendly and LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies before providing any personal information.
12. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. For significant changes, we will notify you directly where we hold your contact details.
13. Contact Us
For any questions about this privacy policy or how we handle your personal data:
Email: hello@markemygroup.com
Phone: +971 58 550 29 80
Address: Shams Free Zone, United Arab Emirates
